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  Windows update KB2670838 causes crashes: fix
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    PostPosted: Thu Mar 14, 2013 10:30 am 
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Joined: Wed Apr 19, 2006 1:08 pm
The (optional) update KB2670838 for Windows 7 causes various crashes, often browsers ones (Firefox, IE, not Chrome it seems), or even blue screens of death (especially on laptops).

Microsoft is aware of the issue (but still believes it's about laptops). ... d37?page=5

It seems it happens on system that have an integrated graphic chipset, even if not used.

The only know solution is to remove this update which, fortunately, was an optional one. (So you maybe didn't even install it.)

To do that, go to:
Control Panel > Programs > Programs and Features > Installed Updates

Find update KB2670838

Select it: an "uninstall" button appear in the bar just above the updates list

Click uninstall, and wait until Windows 7 tells you to restart your computer. Restart it.



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